carers' resource information and support
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Help and Advice

Help for You

We offer a range of support services to help carers, most of which are free to carers even if the person you support has to fund their own care. Find out more about how we can help you.

What is a Carer?

Not sure if you're a carer? Find out what is a carer?

Bournemouth University have created videos about Becoming a Mental Health Carer and Being a Mental Health Carer. This BBC interview also descibes what it is like to be a Mental Health Carer. 

Getting Help for the Person You Care For

Social care support

This may include training to regain lost skills, personal care, activities during the day, equipment to help with daily living or adaptations to your home.

To find out if the person you care for qualifies for social care support, a member of social care staff arranges to speak with them. They discuss the situation the person you care for is experiencing, and explain how this may be improved. This is called an assessment of need. If the person you care for agrees, you can be involved in this discussion.

If the person you care for has eligible needs, which are already being met in some way (eg by you as a carer), then adult social care do not need to meet these particular needs. They should still be recorded in the Care and Support plan. Adult social care cannot lawfully assume that you will continue to meet these needs, so it is important for you to be clear about the level of care you are willing and able to provide.

If the person you care for qualifies for help from social care, they will be asked about their finances. This is to see how much they can afford to pay towards the cost of care. We call this a financial assessment. As part of the financial assessment, we make sure they are claiming any benefits they are entitled to.

To ask for a social care assessment, contact your local council:

Social Services in Poole

Adult Social Care in Bournemouth and Christchurch

Adult and Community Services in Dorset 

Information About Health Conditions

Look up helpful information about specific health conditions on NHS Choices, or read 'A practical guide to healthy caring.' for hint and tips on healthy caring. 

My Life My Care

For information and advice about care and support for adults, visit My Life My Care 

Employment Rights For Carers

You do not have to tell your employer about your caring responsibilies, but you do have certain rights as an employee. These include the right to request flexible working or time off in emergencies. 

The Advisory, Conciliation and Arbitration Service (ACAS) are able to provide information and advice to both employers and employees about carers rights withing the workplace. 

The Carers Trust have produced the handbook, ‘Getting into Work: a Guide for Young Adult Carers in England’. This gives young adult carers information and advice about how to overcome difficulties they may face in finding and staying in exployment, applying jobs, and balancing work with a caring role. 

Lasting Power of Attorney

A Lasting Power of Attorney (LPA) is a legal document where you can give another person the authority to make certain decisions on your behalf.

The person you care for may also want to set up a Lasting Power of Attorney so that it is easier for your to make decisions for them if they can't do this for themselves in the future.

For more information, visit the website

When caring comes to an end

Looking after someone is a huge part of life, but it is inevitable that your caring role may change over time. You may not be able to look after the person you care for at home, or there may be a time when you have to think about life after the death of the person you cared for. Whatever the circumstances, our 'When caring comes to an end' booklet may help.