carers' resource information and support

Meet the Team

Put faces to the names, and meet the team supporting you from the Bournemouth and Poole Carers Centre.

Deborah Hyde - Carers Joint Commissioning Manager 


Hi. My job is to develop and commission services to support carers across Bournemouth and Poole. Commissioning is when we contract and pay other organisations to provide the services our local community needs.  I am committed to involving carers in what we do, as they know best what helps them, and I feel it is important to stay in touch with the people we are working for.  I am lucky to have a job that I enjoy so much, Monday mornings are never a problem.  When not working, I spend quite a lot of my time with my horse, who keeps me fit physically and mentally!

 Jayne Mack - Carers Centre Coordinator 

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Hi, I'm Jayne! I'm the Carers Centre Co-ordinator - this means I look after the Bournemouth and Poole Carers Centre, and it's day to day running, as well as liaising with workers in Adult Social Care. I'm most often based at the centre, and you might see me at our weekly drop-in sessions, or sometimes out at events. I am grateful to work with people I feel so passionate about supporting. Outside of work, I enjoy meditation, yoga, and all things relaxing!

 Fran Harper - Carers Outreach Worker 

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Hi! I work with the team as Carers Outreach Worker, and mostly work with groups, GP surgeries and other organisations in Bournemouth and Poole. I also look after our Facebook and Twitter pages, and the website. You may also see me at our weekly drop-in sessions, or out at events. I welcome any opportunities to get out and about, and am passionate about spreading the word in our local community. I'm a bit of an adrenaline junkie, and love days out at theme parks or attending spooky events!

 Carole Dayus - Carers Operational Manager


I am Carers Operational Manager for Borough of Poole working with the Carers Joint Commissioning Manager to implement the Joint Carers Strategy. Duties include developing and implementing services for carers, supporting practitioners and managers, policy, procedures and management information.

 Sarah Packman - Carers Services Administrator


Hi there, My name is Sarah and I am a full-time Administrator at the Carers Centre. I joined the team in 2017 and consider it a pleasure to have this job. My role involves answering the phones, and supporting you with your questions and concerns - I very much look forward to speaking to you! I am an avid walker, when the weather permits!, and also very much enjoy keeping my own Tropical Freshwater Fish Tank.

 Helen Blanchett - Carers Services Administrator


Hi, I'm Helen! I am a part-time Carers Support Administrator at the Carers Centre, answering phones and helping Bournemouth and Poole Carers with their queries and concerns, as well as carrying out any supporting adminstrative tasks. Out of work, I enjoy seeing my girl-friends for walks, cinema, coffees  and laughs. In the evenings I enjoy dancing and gym classes.

 Mary Peck - Carers Services Assistant


Hello, my name is Mary Peck. I add carers to the Carers Information Service, process Carers in Crisis applications and therapists invoices for Poole. I produce the bi-monthly carers CRISP newsletter and arrange printing supplies. I also help answer calls and book carers onto social events when working at the Carers Centre. In my free time I enjoy walking, birdwatching, photography and exploring new places.